Shipping policy

Shipping Policy

All Dictionary Threads products are made to order. Once your order is placed, it is sent to production before it is packaged and shipped.

Processing and Delivery

Because each item is produced specifically for your order, please allow time for both production and shipping.

Delivery times are estimates and may vary depending on your location, the shipping carrier, holidays, weather, or other circumstances outside our control.

Once your order ships, tracking information will be provided when available.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Shipping Address

Please carefully review your shipping address before submitting your order. If you notice an error, contact us as soon as possible at dictionarythreads@gmail.com.

Because orders may enter production quickly, we cannot guarantee that an address can be changed after an order has been placed.

Delayed or Missing Orders

If your order appears significantly delayed or your tracking information indicates a delivery problem, please contact us at dictionarythreads@gmail.com with your order number so we can help investigate.